Why Business Understanding is Essential to Marketing

One of the key Cognis differentiators is our understanding of business: financials, accounting, strategy, sales. Helping us help our customers – numerous times. Here are a few examples.

                     1.When PR is more than just an announcement

A client recently released a PR outlining their quarterly results. Unfortunately, their PR agency did not have the know-how to interpret the results. The company contacted Cognis to fix this situation. Using our financial background, we analyzed the Q1 results and conveyed the narrative on social media.

Communicating something as crucial as the financial results of a publicly-traded company can significantly affect the stock price. A marketing agency that understands this is a big asset.

                    2.When sitting at the corporate 

Sitting at company meetings discussing future growth strategies, we often leveraged our business acumen to highlight flaws, oversights, and best of all – previously overlooked benefits of the Company’s offerings. A common example: a Company’s goal/deck/business plan is feasible but fails to take into account the resources required to accomplish the end game; such as costs, time, and human resources.

                   3.We are not afraid of statistics

A customer needed to map their potential market, including small and mid-sized US business consulting firms. Commercial reports address only the top consulting companies. What did we do? We rolled our sleeves and proceeded to mine the US Census Bureau, supplying our customer with primary data that nobody else had: a clear edge with investors, analysts, and of course – over competitors.

                  4.A strategic point of view

A real challenge for startups is aligning their growth vision with their financials and Go-to-Market. You wouldn’t think your marketing agency can help with this problem, but in fact, we have helped dozens of customers do just that. We are experienced jugglers of roadmaps and financials until they are fully aligned, and creating a marketing plan that supports them.

Knowing how to read financial plans is indispensable. Experience in budgeting the business comes in handy, so does knowledge in expanding your headcount. Formally, this is outside the realm of marketers. In startup practice, this is where we shine.

At Cognis, marketing is in our blood but economics is our passion. Together we provide a unique service that generates exceptional results.

Achieving Business Goals With Social Media

We’ll dive headfirst into the story: a recycling technology startup was about to go public, and Cognis was called in together with Top Interactive to build a pre-IPO social media presence.  The aim was to create a narrative of a credible and profitable company with breakthrough technology and deliver it to potential investors in the target market.

Creating a solid online presence is more than just building your brand and creating market awareness. Your online presence can be leveraged to achieve concrete business goals, such as reaching and converting investors, and post-IPO – raising your stock price.

In this case, our social media work contributed to a successful IPO, to a robust post-IPO trade in the Company’s stock, and to the rise in stock price. How did we do it? We captured the attention of private and institutional investors, and when they came to our Company page – we showed them the Company is worthy of their investment.

When creating the Company’s online presence, from the get-go we implemented a strategy developed through years of experience: creating traction through posts displaying the Company’s business acumens by showcasing deployments, and by providing our take on events in our ecosystem. We also deployed the organic-first method of growing our followers. Both activities raise the Company’s rating (making it float, so to speak) and lay a solid foundation for future paid promotions.

When the client issued a press release on the commencement of public trading, Top Interactive promoted it to potential investors in the target market – both private and institutional –  with razor-sharp precision. Investors became aware of the stock, went to the Company’s social media pages – which ticked all the right buttons – and bought the stock.

The results were astounding (even for us): in just 48 hours, the number of followers on LinkedIn jumped from 120 to 1120. The truly impressive feat however was the increase in stock prices – a whopping 50% during those 48 hours; which means people heard, came to take a look, and were convinced.

These results demonstrate how a social media strategy that utilizes market research and understanding of the ecosystem to build your reputation can be a powerful business tool. So next time you make a major decision about where you’re heading and how – your social media gal (or guy) should be in the know.

Five Investment Deck Tips You’ve Never Heard Before

Here are our top 5 tips for creating an investment deck for your startup. This is not your run-of-the-mill advice on the deck content – you can find it everywhere online. What you’ll see below are amendments we had to make again and again for our novice clients. So let’s begin.

What is an Investment Deck, and why do you need it?

An investment deck is the most important document a startup’s founder will create, potentially spelling the difference between the success and failure of their startup.

Also known as a pitch deck, startup deck, or slide deck, an investment desk is an informative overview of your vision and how to execute it. It attempts to convince the person sitting at the other side of the table that you have what it takes to do it. In other words, that you will provide a return on their investment.

Tip #1: There is Always Competition

If we could get a dollar for every time an entrepreneur told us they are “creating something new that no one has done before, for which there are no solutions, while there is an enormous need” – we would be pretty well off. When you declare something like this to an investor (or to anyone for that matter), it sounds as if you don’t understand your market, you are very arrogant, or both.

Outline the problem your company solves; show how other companies are trying to address it and then prove you can do it better/cheaper/more efficiently.

Tip #2: Your Numbers Should Reflect Your Assertions  

When preparing an investment deck, you also prepare the financial documents that go along with it (mainly Profit and Loss and cash flow). This much most entrepreneurs know. What they don’t know is that the deck often shows a fast and very ambitious growth trajectory that the numbers do not support.

For example, stating you will achieve a revenue of $3 million in the U.S within two years, when your P&L doesn’t provide for business development managers, sales managers, SDRs, support technicians, and all the rest that is required to get those $3 million dollars.  When you do go back and put the numbers in, you will probably realize that your growth trajectory was way too fast to be realistic.

We suggest you pay close attention to how your P&L reflects your business goals. Additionally, you should be 25% more conservative in your estimates than your goal. You’ll probably discover that even after the reduction, you’re way too optimistic.

Tip #3: Conduct Thorough Market Analysis

The most experienced entrepreneurs can fall into the pitfall of not searching the market well enough, and not coming up with correct numbers from reputable sources. Companies fall short in finding out the size of their addressable market. Too often, they confuse between their customer’s market (eg: the European insurance market) and their market (eg: risk management software for insurance companies).

Sometimes the most seasoned of players make this mistake. Here’s an example: Cognis was once called in as “deck doctors” to help write an investment deck that a VC prepared for its next financing round. The VC invests in Israeli enterprises that tackle a global problem. Yet the deck failed to show a fail-proof case, meaning a worldwide – and unmet – demand for solutions to this problem.

After researching the market we sourced hard data showing that large international companies in the field were working towards finding solutions, mainly through M&A.

Tip #4: Try to Show a Young and Fast-Growing Market

This tip actually connects all of the above: an investor would typically want to see a market and competitive landscape consisting of a recently created or intensified problem, with companies scrambling to provide solutions.

The best market is young (with a place for new competition), not yet standardized (no constricting regulations and standards, no prominent vendors competing over price), with high demand (as witnessed by the flurry of companies rushing to provide solutions).

This is the sweet spot, and that’s what we want to show the investor.

Tip #5: Good Storytelling is Important Here like Everywhere Else

An investment desk cannot be only about writing and detailing the information. It is a visual tool, telling a story.

Show your vision so an investor can understand and visualize, and then proceed along a timeline to show how this vision comes into fruition. Think about how relevant you are to the current climate your customers have found themselves in (for example, COVID-19). We cannot stress enough the importance of defining a message that will get through to an investor that is tired from going through many decks, and probably suffers from startup fatigue.

How to do it? Invest in a graphic designer and a marketing consultant with experience in startups to help you hone your positioning and messaging. Use images and diagrams to help you in the demonstration (but don’t let them take center stage). Even if you have written successful decks before, hire someone on an hourly basis to go through the deck and provide a much-needed second pair of eyes and professional assessment.

Conclusion

The goal of an investment deck is not to get your first investor onboard – the goal is to score another meeting. What you want is a foot in the door. Remember, your investor will become your business partner from now on, so candidness is key. Demonstrating a deep understanding of the complexities and challenges ahead – not hiding them – will build the trust you need to forge a good business relationship with your investor.

How Employees Can Help Build a StartUp’s LinkedIn Presence

LinkedIn celebrated its 18th birthday last month. With nearly 740 million users, LinkedIn has grown into one of the largest platforms for creating business connections and finding investors. This is particularly important for startups who use LinkedIn as a primary tool to find the funding they need to beat the 1/10 statistic for success.

Your company’s LinkedIn page holds unique value to your investors and, therefore to you. Sure, your website will be one of the locations potential investors will go to get a feel for your company. Companies also implement tools such as presentations and product brochures, which give a more in-depth description of your offering.

However, your company’s LinkedIn Page gives viewers insight into your development over time. Your history, your pace of growth, and as an extrapolation, the stability and growth potential of your company. Increasing your credibility, as well as public awareness to your LinkedIn page is important to catch the attention of investors, and convince them that you are worthy.

So what can you do to elevate your startup on LinkedIn?

Start by using the biggest asset you have at your disposal – your employees. Startups are known to be highly selective when choosing team members to join their endeavor. Budgets are tight, and the stakes are high, so employees must be at the top of their game. One of the many benefits of hiring quality employees is the professional network that they are connected to.

The first step is to ensure that your entire staff is connected to your company page. Meaning, their most recent job is at your company. This allows potential investors to see your management style and HR choices in a way that a simple bio on the company’s website won’t give them. Remember, your workers are your most significant assets.

Once your employees have listed your company as their place of work, encourage them to invite their contacts to follow the company’s LinkedIn page. This is an excellent way to boost your page’s ranking and visibility. LinkedIn allows up to 100 invites per month, and once you reach your first 100 followers organically, you have built real traction for your company page.

Since workers typically do not have time to send out invites, in the intimate setting of a startup we could often ask the employees to share their credentials to do the inviting on their behalf. This depends of course on their willingness to share those credentials. If they don’t cooperate – don’t nudge. It is their personal property, after all. Start with the founders and build it from there.

Once you have opened the conversation between the company and your employees, you can utilize this every time you upload new posts on your company page. Click on the ‘Notify employees’ button when you make your post, and the employees will receive a notification encouraging them to react. And they can always share.

The new LinkedIn algorithm places weight on personal connections, as it measures your credibility with that audience. The higher the engagement level of your followers – the higher your rating. So that early role your employees can play is an important one for your visibility and success. A startup is only as good as its team- and together you can do great things.

2020 – The Year that Changed Everything Including Cognis

In early 2020, as the business world transitioned into what has been dubbed “the new normal,” Cognis also switched to an all-remote format, replacing our much-cherished in-person client meetings with those on Zoom.

While we mastered the art of going from PJs to Zoom-perfect in under five minutes, fortunately, this wasn’t our only bright spot – which is why we wanted to share with you some of the year’s milestones and what we look forward to in 2021.

In 2020, we worked with Noris Medical, a dental implant solutions provider, to fuel the company’s expansion into new markets via professionally produced marketing materials and social media posts. We undertook market research for Noris to “make an entrance” into the German and U.K. markets and helped them look for US and German PR agencies. We hope to help Noris improve its brand image by appearing in professional dental magazines and scientific journals.

Throughout the year, we worked with Ran Poliakine, a successful serial entrepreneur, and two of his companies: Nanox, which democratizes medical imaging, and MusashiAI, which offers a new paradigm for industrial robots.

For Ran himself, we created blog content and a social media presence to allow his thought leadership to shine and reach a wider audience. We supported Nanox throughout a sensitive transition from a private to a publicly-traded company, helping with Company communications and social media presence.  For MusashiAI, we created detailed articles and blog posts that showcase its novel approach and benefits to the burgeoning field of industrial automation; and are now helping with a new branding project.

We worked with the Cura Family Office, a private wealth management advisory firm, on a comprehensive branding project that also included visual identity and a website. We undertook to help HoldMe in its branding process and Motiv8AI create investment decks. We also helped Remitrix put together a grant application to the Israeli Innovation Authority (an outlier, as you can see).

Last but not least, we leveraged the challenging conditions of 2020 to challenge ourselves – we launched a whole new Cognis website outlining what we do, providing examples of projects and customers, and showcasing our great team of partners.

We also took time to try to help those in our community who were hard hit by the economic downturn. We have the honor of being part of the Good People Group, founded by Yael Marom, which is helping a lot of people find work. Her initiative is truly inspiring.

While 2020 was a stress-filled and complicated year, it was also a year of learning and change. As we inch towards 2021, we wish you all a year of growth, prosperity, and health.

A Startup Building a Website? Read this first

October is Cancer Awareness month. I have two customers that develop medical products that can help combat breast cancer, and I wanted to post something about it on their home page, but I couldn’t manage it. Why? Because the websites were built on a Webflow platform and were not designed with add-ons to the home page.

What’s under the website hood matters, and startup marketers should have a basic grasp of web technologies so they can avoid mistakes and manage their subcontractors wisely. Let me give you some examples.

Plan Plan Plan

About four years ago, I took part in a branding and website project for an agro-tech company. The branding process was comprehensive, but when it came to the website, the company chose to build it on WIX, using the WIX basic plan.

The company’s website supports worldwide agricultural field mapping, making the WIX basic plan unsuitable for it. For example, the basic WIX plan has limited design capabilities, adding categories and pages, connecting to social platforms, and creating media galleries.

In addition, the website sits on the WIX servers, and the company’s URL belongs to WIX. Therefore, you cannot take your website code and go elsewhere.

If you want to continue building your website on another platform, you will need to start from scratch – which is precisely what this company did six months after the project ended.

We cannot stress enough the importance of writing good specifications that take into consideration future changes. Unfortunately, miscalculating future website amendments is the most common mistake we’ve come across.

Try to plan as much as you can your current needs from the website, what they may be six months from now, and two years from now. And take into account your budget and schedule.

You may decide to build a temporary website on WIX because your budget is limited and you need the website tomorrow. But at least it should be an informed decision.

The Dirty Little Secret of Designers

Designers like website builders such as Webflow and Squarespace because they enable them to build the website themselves. However, you should remember that what’s true regarding any software is true here as well: if you cut corners in coding, you pay for it with a lack of flexibility.

Those two customers from the beginning of the post? They made two mistakes. First, they built their websites on Webflow, which is excellent for quickly creating a pretty website but is not flexible to changes. Second, they didn’t design the home page for add-ons.

As a result, to add a paragraph on cancer awareness month, we needed first to find a Webflow developer (a challenging endeavor in itself) to rewrite the home page and a designer to redesign it. With the hectic life of a startup, you can imagine that the whole thing fell through.

So what’s the takeaway? Try to split between the website designer and the website developer. It may be more of a hassle, but in the long run, it will pay off: you’ll get a website that is more suited to your needs, plus a web developer to work with down the road.

Planning for the Unforeseen

We said startups have a problem specifying their current and future website, but it’s more complicated: a fundamental challenge is understanding that website changes are often unforeseen.

You need to plan for the unexpected, which is the hallmark of sound project planning (if you have studied project planning someplace along the way, you probably know that).

You never know how your business will change and how websites and connected technologies will change when it comes to websites. For example, until last year, we incorporated Hubspot only in websites that attract at least hundreds of users a month. Then Hubspot came up with a free plan for startups, and we started including it in every website project.

What’s the lesson here? Build your website on a platform that is as flexible as you can afford.

The Website’s Life Begins Once the Project Ends

A website used to be static. Built once and left untouched for years. This is no longer true. You will need to go back and change the website months and even weeks after you’ve built it.

So when you choose a website platform, think of who will maintain it. For example, a common problem with Webflow is that there aren’t many developers willing to maintain Webflow websites.

So our advice on separating between the website designer and developer is good here too. If you take an independent website developer, most chances are that you will have a reliable resource for making future changes.

Good luck with your website and if you need further advice don’t hesitate to contact us.

 

 

 

 

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